August 22, 2024

How the Right ERP Strategy Can Improve Your Business

How the Right ERP Strategy Can Improve Your Business

It’s a common scenario: A company invests big bucks in a massive ERP implementation only to watch the effort stall. Or worse, fail altogether.

Maybe the problem is the lack of planning or ERP software curation. Maybe it’s not thinking ahead for future needs. Or maybe it’s not having an experienced ERP implementation executive who can make that integration sing.

For all that goes into ERP implementation — ERP, or Enterprise Resource Planning, is, after all, managing, streamlining, and tying together all essential business processes — strategizing every step should be a non-negotiable.

“ERP systems usually get replaced every seven to 10 years. I’ve been with some companies where they hadn’t replaced them for 25 years,” says Bruce Howard, an InterimExecs RED Team member and Interim CIO who has spent much of his career implementing ERP solutions.

“There’s a planning phase to bring all of the pieces together and make sure you’ve got a clear approach and clear people assigned. And then you need a methodology for the way you select systems and implement,” he says.

To better understand the components of a successful ERP implementation process and a clear look at how an ERP strategy can support business operations and better decision-making, we asked Howard and interim executives Tony DeLima and Alonso Vargas to walk us through the essential elements.

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August 10, 2024

M&A IT: The Overlooked Key to Deal Success

M&A IT: The Overlooked Key to Deal Success

PwC’s 2023 M&A Integration Survey found that just 14 percent of respondents reported achieving “significant success” in a merger or acquisition. The “secret sauce” to their M&A success? A whopping 88 percent point to the importance of IT integration.

Despite that, the fast-paced world of mergers and acquisitions often means that information technology concerns take a backseat to strategic business objectives during due diligence.

This oversight can be a costly mistake.

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May 24, 2024

Why Every Company Needs a Technology Roadmap

Why Every Company Needs a Technology Roadmap

In today’s world, every company needs to function as a technology company. eCommerce? Of course – without tech, there is no e in commerce. Auto manufacturers? You bet — carmakers spend at least as much time and energy on developing the software that runs their vehicles as they do getting the mechanics right. Healthcare? Absolutely — just ask the folks at Ascension Health, America’s largest Catholic hospital chain and the victim of a cyberattack that left nurses and doctors scrambling to take notes by hand and send patient orders by fax.

When every company is a technology company, it means that all key stakeholders, not just the IT teams, need a high-level understanding of the role technology initiatives play in achieving business goals from product development to strategic planning.

What is a Technology Roadmap?

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February 14, 2023

2023 Predictions: Business Trends Accelerating Need for Interim Executives

2023 Predictions: Business Trends Accelerating Need for Interim Executives

Every new year means new challenges and new opportunities. This new year, 2023 is no different! When we asked 204 C-level executives for their 2023 predictions, their responses reflected five clear business trends:

  • A surge in executive retirements and leadership departures
  • Ongoing workplace changes
  • Continued supply chain challenges
  • Technology needs
  • The looming threat of an economic downturn

Let’s take those one at a time.

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January 31, 2023

Why ALL Executives – Not Just the CTO – Need to Understand Technology

Why ALL Executives – Not Just the CTO – Need to Understand Technology

Did you just buy new tech for your company? Congratulations! Now, it’s time to start thinking about an upgrade.

So says David Mitchelhill, a long-time interim Chief Technology Officer.

Mitchelhill, who served in various CIO roles at organizations like Klarna, Freeletics, and the United Kingdom’s Ministry of Justice, is a sharp-tongued critic of everything from Salesforce to Microsoft to company owners who don’t take the time to learn about and understand technology.

By the time a company’s technology solution is a year old “it’s already decrepit,” he says.

The speed of technology development is doubling every year. Companies that don’t have AI-driven decision-making are now too late for three reasons:

1. Difficulty acquiring complex knowledge  

2. Scarce talent expertise 

3. Time to interweave AI-driven knowledge into the company’s fabric  

If this describes your company, don’t feel like you’re alone, he says. “I mean, Microsoft missed the internet — Marc Andreessen and Netscape completely blindsided them!”

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April 5, 2022

Crypto 101: Cryptocurrency Basics for Business Executives

Crypto 101: Cryptocurrency Basics for Business Executives

Crypotcurrency. NFTs. Bitcoin. Blockchain. They’re the hip new financial products and all the cool kids are talking about them. As many as 40 million have invested in them.

But what are cryptocurrencies and how will they affect the way you run your business in the future?

We talked to Stephen Meade, founder of TheBullsEyeGuy.com, who shared his expertise in a cryptocurrency 101 tutorial. In this beginner’s guide, he explains what cryptocurrencies are, explodes some myths about what they’re good for and helps you understand how you may use them to manage your business in the future.
Let’s dive in.

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September 2, 2021

How to Protect Your Company from Cyberattacks — and 4 Steps to Take if You’ve Been Hit

How to Protect Your Company from Cyberattacks — and 4 Steps to Take if You’ve Been Hit

It took just one leaked password to breach Colonial Pipeline in the May 2021 cyberattack. 

A few months earlier, in March, more than 30,000 U.S. organizations were hit by hackers who used Microsoft Exchange to gain access to email accounts. 

In June a cyberattack took down the IT systems at JBS meat processing plant, resulting in the temporary closure of all nine of its U.S. locations. 

These headlines are just a fraction of the recent cyberattacks on companies. And experts say we’re in for a long, vulnerable ride.

According to Cybercrime Magazine, ransomware attacks against businesses will occur every 11 seconds this year and cause $6 trillion in damages. By 2025, the grand total is expected to hit $10.5 trillion annually.

That’s why it’s not enough to build a response-to-recovery playbook. Organizations have to have thorough, vise-like cyberattack prevention measures in place to ensure it’s (mostly) business as usual. 

“Incident and crisis management are the key pieces—business continuity is the umbrella,” InterimExecs RED Team executive and CISO, Zeeshan Kazmi says. “But who’s taking care of all the other stuff? Recovery without formal plans can’t blunt the impact. But with a plan, you face an initial crisis and recover from it. And then pretty quickly, you’ll come back.”

Here he breaks down the background on ransomware, the impact of cyberattacks, how to protect your company, and a step-by-step guide if—gulp—you’ve been hit. 

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June 30, 2021

A Surprising Source for Fraud? Check the IT Department.

A Surprising Source for Fraud? Check the IT Department.

No matter the industry, size, or scope, every business has to be wary of the f-word: fraud. We know virtually any department from marketing to HR is vulnerable, and the extra scrutiny typically targets finance and accounting — think embezzlement, payroll fraud, or fictitious revenue. But with the exponential growth of IT budgets‚ this unassuming area has become ripe for liabilities.

A top interim CIO from InterimExecs RED Team who has led complex IT turnarounds for Fortune 500 companies shares the warning signs of IT fraud and how to mitigate the risks.

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June 11, 2021

The Future of Financial Services and Fintech

The Future of Financial Services and Fintech

The financial services sector has undergone significant changes in recent years.

Banks used to look at technology with hostility. According to fintech and payments expert Peter Tapling, “Five years ago, if we were to have this conversation, I would have told you that the banks look at fintech as a very much us vs. them – whatever they do is stuff that we could do.”

In other words, financial services companies saw fintech companies as competitors who could take business away from them. These days however, financial institutions are eager to embrace fintech.

Tapling, who spent 15 years as CEO of authentication provider Authentify before advising a range of financial services companies, says the industry is “shifting a lot.” Integral to this mindset shift is that financial institutions are ready to partner with fintech companies so they can offer new services and penetrate new markets.

Looking at the rationale behind this, Tapling talks about the difficulty around large organizations building new bank initiatives. To that end he says, “If you look at the way we do development these days — fail fast, build something small, minimum viable product — that’s not the way a big bank works.”

Instead, banks look to partnerships to fill in that gap.

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April 29, 2020

How Companies Can Stay Ahead of Rising Cyber Security Threats

How Companies Can Stay Ahead of Rising Cyber Security Threats

There are plenty of new challenges to keeping a company afloat while the world endures the 2020 coronavirus pandemic. Here are just a few: 

  • Applying for government assistance to keep paying payroll. 
  • Developing a work-from-home system for employees following stay-at-home orders. 
  • Working out accommodations and new digital venues with customers and suppliers that will help everyone come through a cataclysmic crisis still in business. 

Add to the list a new one: Cyber security threats to business.  

InterimExecs RED Team executive and CISO, Zeeshan Kazmi, says times like these are prime for opportunistic hackers. 

Just look at financial technology company, Finastra, to see a cyber security nightmare in action. After coronavirus hit, the company was in the middle of developing an emergency plan to operate when hackers found a backdoor into their servers. Malware quickly spread locking down server after server on their network, taking down many of their customers which include 90 of the world’s top 100 banks.   

“We haven’t taken cyber security threats as seriously as they should be taken,” says Kazmi, who has spent 15 years working in the cyber security space. “Companies have been reactive. They protected their business transactions and their reputation. It became a corporate risk management function.” 

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