What is the Role of an Interim CIO? 5 Common Use Cases

In today’s fast-moving, tech-driven business environment, the role of the CIO is more critical — and more complex — than ever. Whether your organization is navigating digital transformation, merger integration, or large-scale system upgrades, an Interim Chief Information Officer (CIO) can deliver immediate, strategic value without adding long-term overhead.

Unlike consultants or rising IT managers, a seasoned interim CIO brings deep operational and leadership experience. These executives are not only capable of taking on the same responsibilities as a permanent CIO, but they also offer a focused lens on change, transformation, and rapid results.

Here are 5 use cases where an interim CIO can be a powerful asset:

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CIO vs CTO: What’s the Difference — and Which Do You Need?

In today’s fast-paced, tech-driven business world, knowing the difference between a Chief Information Officer (CIO) and a Chief Technology Officer (CTO) is more important than ever. If your company is experiencing rapid growth, going through a big digital transformation, or bringing teams together after an acquisition, having the right tech leadership can be a game-changer for your strategic success. And sometimes, the smartest move is to bring in an interim CIO or CTO to provide the expert guidance you need without rushing into a permanent hire before you’re completely ready.

So, what are the key differences between a CIO and a CTO? And how do you figure out which skillset your organization actually needs ? Let’s break it down so you can confidently decide when it’s time to bring in a CIO, when a CTO is the right call, and when an interim leader might be the perfect strategic advantage.

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How the Right ERP Strategy Can Improve Your Business

It’s a common scenario: A company invests big bucks in a massive ERP implementation only to watch the effort stall. Or worse, fail altogether.

Maybe the problem is the lack of planning or ERP software curation. Maybe it’s not thinking ahead for future needs. Or maybe it’s not having an experienced ERP implementation executive who can make that integration sing.

For all that goes into ERP implementation — ERP, or Enterprise Resource Planning, is, after all, managing, streamlining, and tying together all essential business processes — strategizing every step should be a non-negotiable.

“ERP systems usually get replaced every seven to 10 years. I’ve been with some companies where they hadn’t replaced them for 25 years,” says Bruce Howard, an InterimExecs RED Team member and Interim CIO who has spent much of his career implementing ERP solutions.

“There’s a planning phase to bring all of the pieces together and make sure you’ve got a clear approach and clear people assigned. And then you need a methodology for the way you select systems and implement,” he says.

To better understand the components of a successful ERP implementation process and a clear look at how an ERP strategy can support business operations and better decision-making, we asked Howard and interim executives Tony DeLima and Alonso Vargas to walk us through the essential elements.

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M&A IT: The Overlooked Key to Deal Success

PwC’s 2023 M&A Integration Survey found that just 14 percent of respondents reported achieving “significant success” in a merger or acquisition. The “secret sauce” to their M&A success? A whopping 88 percent point to the importance of IT integration.

Despite that, the fast-paced world of mergers and acquisitions often means that information technology concerns take a backseat to strategic business objectives during due diligence.

This oversight can be a costly mistake.

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Why Every Company Needs a Technology Roadmap

In today’s world, every company needs to function as a technology company. eCommerce? Of course – without tech, there is no e in commerce. Auto manufacturers? You bet — carmakers spend at least as much time and energy on developing the software that runs their vehicles as they do getting the mechanics right. Healthcare? Absolutely — just ask the folks at Ascension Health, America’s largest Catholic hospital chain and the victim of a cyberattack that left nurses and doctors scrambling to take notes by hand and send patient orders by fax.

When every company is a technology company, it means that all key stakeholders, not just the IT teams, need a high-level understanding of the role technology initiatives play in achieving business goals from product development to strategic planning.

What is a Technology Roadmap?

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2023 Predictions: Business Trends Accelerating Need for Interim Executives

Every new year means new challenges and new opportunities. This new year, 2023 is no different! When we asked 204 C-level executives for their 2023 predictions, their responses reflected five clear business trends:

  • A surge in executive retirements and leadership departures
  • Ongoing workplace changes
  • Continued supply chain challenges
  • Technology needs
  • The looming threat of an economic downturn

Let’s take those one at a time.

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Why ALL Executives – Not Just the CTO – Need to Understand Technology

Did you just buy new tech for your company? Congratulations! Now, it’s time to start thinking about an upgrade.

So says David Mitchelhill, a long-time interim Chief Technology Officer.

Mitchelhill, who served in various CIO roles at organizations like Klarna, Freeletics, and the United Kingdom’s Ministry of Justice, is a sharp-tongued critic of everything from Salesforce to Microsoft to company owners who don’t take the time to learn about and understand technology.

By the time a company’s technology solution is a year old “it’s already decrepit,” he says.

The speed of technology development is doubling every year. Companies that don’t have AI-driven decision-making are now too late for three reasons:

1. Difficulty acquiring complex knowledge  

2. Scarce talent expertise 

3. Time to interweave AI-driven knowledge into the company’s fabric  

If this describes your company, don’t feel like you’re alone, he says. “I mean, Microsoft missed the internet — Marc Andreessen and Netscape completely blindsided them!”

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Crypto 101: Cryptocurrency Basics for Business Executives

Crypotcurrency. NFTs. Bitcoin. Blockchain. They’re the hip new financial products and all the cool kids are talking about them. As many as 40 million have invested in them.

But what are cryptocurrencies and how will they affect the way you run your business in the future?

We talked to Stephen Meade, founder of TheBullsEyeGuy.com, who shared his expertise in a cryptocurrency 101 tutorial. In this beginner’s guide, he explains what cryptocurrencies are, explodes some myths about what they’re good for and helps you understand how you may use them to manage your business in the future.
Let’s dive in.

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How to Protect Your Company from Cyberattacks — and 4 Steps to Take if You’ve Been Hit

It took just one leaked password to breach Colonial Pipeline in the May 2021 cyberattack. 

A few months earlier, in March, more than 30,000 U.S. organizations were hit by hackers who used Microsoft Exchange to gain access to email accounts. 

In June a cyberattack took down the IT systems at JBS meat processing plant, resulting in the temporary closure of all nine of its U.S. locations. 

These headlines are just a fraction of the recent cyberattacks on companies. And experts say we’re in for a long, vulnerable ride.

According to Cybercrime Magazine, ransomware attacks against businesses will occur every 11 seconds this year and cause $6 trillion in damages. By 2025, the grand total is expected to hit $10.5 trillion annually.

That’s why it’s not enough to build a response-to-recovery playbook. Organizations have to have thorough, vise-like cyberattack prevention measures in place to ensure it’s (mostly) business as usual. 

“Incident and crisis management are the key pieces—business continuity is the umbrella,” InterimExecs RED Team executive and CISO, Zeeshan Kazmi says. “But who’s taking care of all the other stuff? Recovery without formal plans can’t blunt the impact. But with a plan, you face an initial crisis and recover from it. And then pretty quickly, you’ll come back.”

Here he breaks down the background on ransomware, the impact of cyberattacks, how to protect your company, and a step-by-step guide if—gulp—you’ve been hit. 

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A Surprising Source for Fraud? Check the IT Department.

No matter the industry, size, or scope, every business has to be wary of the f-word: fraud. We know virtually any department from marketing to HR is vulnerable, and the extra scrutiny typically targets finance and accounting — think embezzlement, payroll fraud, or fictitious revenue. But with the exponential growth of IT budgets‚ this unassuming area has become ripe for liabilities.

A top interim CIO from InterimExecs RED Team who has led complex IT turnarounds for Fortune 500 companies shares the warning signs of IT fraud and how to mitigate the risks.

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