As the summer movie season begins, last summer’s romantic comedy, Celeste and Jesse Forever, is worth remembering. While it has absolutely nothing to do with interim executives, the story behind the movie’s creation spotlights a practice that is critical for interims.

First, a quick look at the movie’s backstory:

The Plot

Last August, a New York Times article, Breaking the Mold by Writing a Part for Herself, spelled out how actress Rashida Jones wrote herself into Celeste and Jesse Forever.

Also one of the movie’s two screenwriters, Jones knew that directors tended to see her in roles where she was the pleasant counterpart (girlfriend/wife/friend). But the character of Celeste isn’t that person, and Jones wanted that role for herself.

One studio that considered purchasing the script wanted to reserve the right to cast someone else if finances dictated. She said no. Ultimately, the film was made in 23 days for less than $1 million.

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A simple truth in business is this: It’s easy to set a goal. It’s hard to then break it down into specific action steps, and even harder to execute it to a successful conclusion.

In thinking about the process of planning, what came to my mind was a mountain climbing trip I took on Mt. Hood, an 11,000 foot mountain in the Oregon cascades, with three of my buddies in the summer of 1981.

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Interim executives come in many flavors, according to functional specialties and industry specializations. They bring experience from companies of different sizes and in various stages.

Their ultimate mission, however, is often much the same: to leave a company in significantly better shape than it was upon entry.

Here are 15 solutions interims provide:

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I’m often asked what makes a great leader; it’s one of the foundational elements of my practice. There are a myriad of agreed-upon traits in the business world that we use to define leadership “greatness” — things like vision, decisiveness, persuasion, communication, and charisma. These are doubtless important and relevant attributes, but as I’ve walked alongside several leaders in pursuit of organizational excellence over the years, I have come to believe that the foremost characteristic in any leader’s arsenal is courage.

Courage is defined as ‘the ability to confront fear, pain, danger, uncertainty, or intimidation.’

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If a business had a soul, the tagline could be its expression in words. And every business needs to consider what adding a tagline might accomplish. That’s the philosophy of tagline guru Eric Swartz, a branding strategist who’s created thousands of brand expressions for clients across the globe, including American Express, Apple and Wells Fargo.

Here’s Swartz’s tagline definition: a succinct phrase, situated under or alongside a company’s logo, that communicates a single but powerful brand message designed to resonate strongly with an intended audience.

“Taglines are the easiest and most effective way to communicate a new or revised brand message. They can enhance the value and relevance of your brand, extend its reach, and give it renewed vigor,” according to Swartz.

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In this fast-paced culture where dollars often speak the loudest, it can be easy to get lost in the shuffle of jumping on the current of ‘busyness’ and not keeping the focus on the grass roots elements of business: people.

Relationships will always be the fundamental success of any prosperous business, whether small in operation or Fortune 500. If your focus is to keep your eye-on-the-proverbial prize of enhancing and developing relationships, you in turn will benefit your bottom line. So how does one make connections and master maintaining connections? Answer. Share your connections!

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A hint of disapproval wafts across the meeting table as directors watch a colleague shuffle through the board packet for unread financial statements. I took the time to prepare, why didn’t you?

At another table in another boardroom, the air is toxic with a plot to oust the CEO. Should I believe what I’m hearing or your lying eyes?
Certainly, it’s a long way from attending a meeting unprepared to attempting a boardroom coup. Most corporate directors approach
their board responsibilities seriously and with good intentions. And legitimate contingencies can sometimes prevent full engagement.

But directors can and do create problems. Whether through inattention or ill intent, they can detract from board effectiveness and disrupt the balance of interests, ego, and power.

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Fifteen years ago I ran into a friend at a conference who was about to hand me yet another business card. As I took the new card, I tried to crack a joke, asking him “Can’t you hold down a job?” Then I read:

Philip Monego
Interim CEO
Yahoo

Yes, the card actually read Yahoo and Philip really was the first CEO.

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The internet represents significant operational, marketing, and growth opportunities for retailers, wholesalers, and manufacturers, but the strategic challenge has rapidly evolved from “which channels do we embrace?” to “how do we create channel synergy?”

Operationally, a “multichannel” orientation integrates systems, strategies, and business processes to generate new efficiencies. At Blair Corporation, a publicly traded apparel and home furnishings retailer, we leveraged our ability to cost-effectively promote out-of-date merchandise through our hyper-growth Blair.com business to increase gross margins and eliminate a costly and unproductive offline liquidation channel. A multichannel retailer with a more significant brick and mortar presence—such as Best Buy, for example—should integrate its systems so that customers can order online and pick up their selections in a local store. In both examples, metrics such as ROI, profitability improvement, and customer loyalty will validate success.

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The other day I met my son Will for a burger in Madison. Where to go but the Nitty Gritty, the bar and grill famous for its free birthday drinks (and for its longtime owner and chief greeter, Marsh Shapiro, who died late last year)? I arrived first, ordered a diet drink, and found that Will was still a few minutes away. So I hatched a plan that depended on a quick consultation with a conspirator.

Will arrived to find my diet drink had a balloon tied to it, and my name was on the greeter board.

Walter Simson-21!

(This is the board that the bartenders normally use to proclaim a lucky child’s entree into the adult world. I had arranged for a five-minute interval of youth.)

Will looks at the balloon, the board, and me. “What’s going on?” he asks. It’s a question I anticipated, and I gave the only possible answer.

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