Business Exit Strategy Guide for Owners: Family Business Transition to the Next Generation

There’s bad news and good news when it comes to family business transition to the next generation.

First, the bad news: Only about one-third of businesses survive that transition. Here’s how the Harvard Business Review put it in a 2022 article: “In many family businesses, the tension between the eagerness of the next generation’s leaders to take control, and the founding generation’s willingness to relinquish control, is the source of many failed relationships and companies.”

InterimExecs CEO Robert Jordan takes a look at the challenges of family conflict in this lively 7-minute video:

Now, the good news: It doesn’t have to be that way. With a lot of planning, honest conversation, and realistic expectations, family businesses can survive and thrive for generations to come.

Here, we dive into the challenges of transitioning a family business to second-generation leadership and how to navigate those challenges successfully.

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How Much Does An Interim Executive Cost?

Once owners, board members, and investors figure out exactly what an interim is and how an interim can help, the next question is: How much does an interim executive cost?

The short answer is: There is no off-the-shelf rate card for interim execs. Or more precisely, it doesn’t exist for the best interims in the world.

The first thing to understand about interim executive costs is to know that interim and permanent executive compensation is structured differently.

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Is an Interim Executive the Right Fit for Your Company?

How do you know whether an interim executive will be the right fit for your company’s needs? Ultimately, that’s an individual decision that depends on your company. But generally, when we get a call from an executive, head of human resources, small business owner, or private equity investor, it’s because the organization is in motion. Leadership to drive growth, change, or turnaround is needed. And it’s needed fast.

If you are tasked with bringing in an interim executive, you’ve probably done your research and understand what a true interim executive is, believe you need more than a consultant, and have an idea of how an interim gets compensated.

But still – is contracting with an interim executive the right move for you and your company?

Let’s explore:

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What is an Interim Executive Director and Why Would You Want One?

The concept of an Interim Executive Director (ED) isn’t well-known among nonprofit organizations…yet. But, it’s becoming more mainstream and for many good business reasons.

On average, it takes a Board of Directors 9 months to recruit a new Executive Director. By the time they are on-boarded and contributing, a year may have passed since the departure of the prior nonprofit leader.

While nonprofit board members may step up to “mind the gap,” the truth is that stakeholders — employees, partners, and funders — can lose confidence in your organization during this leadership transition and key employees may leave.

Organizing payroll, developing a budget and/or managing human resources may keep the lights on, but without someone filling the executive director role during the transition period, your organization can be harmed and stymied while the Board is focused on the executive search for a new ED.

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Firing a CEO: The 4 Questions Every Board Should Ask When the CEO Needs to Go

So you’ve made the decision that a change needs to happen at the CEO level, and heaven knows it’s painful! You rely on the CEO as quarterback of the team. It feels like the chief executive is indispensable. But you signed up for service on the board of directors. You know that while corporate governance is a general and varied responsibility, the shareholders trust the board to choose the right CEO. It is, perhaps, the board’s most important decision.

Of course, you’ll go through a permanent search that will be thorough, even if internally focused.

But what happens if you need to fire the CEO and find a new leader right now? Having a CEO exit with no CEO succession plan in place can create a leadership vacuum. The resulting instability within the organization can cause major issues and harm company performance.

The need for a new Chief Executive Officer, the right Chief Executive Officer, is urgent.

After a CEO dismissal, the first thought for many public companies is to look around the boardroom table to see who’s brave enough to be named interim CEO for Sarbanes Oxley compliance.

But, where’s the guts in just appointing a placeholder to keep the seat warm?

The modern world now presents you with a far more robust choice: a true interim CEO. A veteran executive who’s been there, done that. Who is expert at jumping into companies going through points of change. And who is accountable for action and results.

When considering whether to bring on a placeholder versus a true interim CEO until you can hire and onboard a new permanent CEO, here are the questions to ask at your next board meeting.

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Decoding Executive Titles: The Difference Between Interim, Project, Part-Time & Fractional Executives

Interim, acting, project, contract, fractional, part-time. The array of executive titles can make your head spin. But they all point to a specialized type of executive that companies call on when they are going through transformation.

What is an interim executive and how does that differ from a part-time executive, a project executive, or fractional executive?

Let’s break it down.

What is an Interim Executive?

Interim executives are highly-skilled, experienced C-level executives who typically contract to work for a company for a defined period, versus full-time executives who are hired by the company. The defined period can be as little as one month or last as long as two years.

There are highly qualified interim CEOs, interim CFOs, interim COOs, interim CIOs, interim CMOs and CSOs ready to step into a position.

Why would a company choose an interim executive over a full-time executive?

There are many possible reasons, but in all cases, the company needs some kind of change or upgrade.

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Executive-as-a-Service Can Solve Your Leadership Problems Like SaaS Solved Your Outdated Software Problems

For years, companies have used SaaS – Software-as-a-Service – to solve their technology problems. No more buying expensive software. No more hiring experienced managers to oversee its installation. No more worrying about updates. It’s all handled by the pros and the service lives in the cloud, ready for your people to access the minute the need arises.

Now, companies are discovering that EaaS – Executives-as-a-Service – can just as easily solve their c-level executive challenges.

What is Executive-as-a-Service?

Like SaaS, which is subscription-based on-demand access to digitals tools, EaaS is on-demand access to executive leadership, whether you need the skills of a chief financial officer, chief marketing officer, chief operating officer, chief technology officer, or any other type of “chief.”

EaaS allows you to pay only for the c-level expertise you need and only for as long as you need it. No pricey executive search fees. No hiring bonuses No long-term contracts. No human resources expenses. As a cost-effective alternative to onboarding any type of full-time chief executive, the EaaS model means that even small businesses can afford experienced, effective leadership.

Executive-as-a-Service leaders are interim or fractional executives with a wealth of experience managing companies through big challenges such as rapid growth or decline, mergers or acquisitions, new market demands, and dried up funding.

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Executive Matchmaking and the Sacred Trust of Ownership

When you own the company, it’s nothing like being an employee. You might as well compare lifting up a hundred pound weight versus a feather.

Through the years I’ve owned or been a shareholder in a number of companies. So when I initially started a career taking on interim assignments – in my case helping companies prep for sale and ultimately exiting to a financial buyer or strategic investor – I approached every company as if it was my own.

Only in running and owning a company can you know firsthand the sleepless nights.

Pondering everything. Like cash flow.

Hiring and retaining your best people.

Making payroll.

The questions are endless: how do we compete better? How do we win ridiculously large contracts? What do we do if the market goes down? How do we make our marketing viral?

Ownership is not for everyone and it is easy to feel….well, alone.

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Top Signs You Need an Interim Executive

InterimExecs RED Team of top interim and part-time executives around the globe range in specialties from CEO to COO, CIO, CFO, CMO, and CSO. But, title is not the main focus. Interim executives are often project-based resources that can be pulled in alongside the current management team to carry out big projects, mentor someone internally, or assess how your business is doing and create a roadmap for the future.

If you meet the following criteria, we can probably help:

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Great Interim Executives Are Partners

When smart owners hire managers with the intent of working together for a long time, it’s easy to call their relationship – if it works – a partnership. It’s not a partnership in the legal sense and it’s not a partnership in the investment sense, where partners share costs and gains.

But in great working relationships between employer and employee, each looks out for the other. Each invests to build and maintain a good relationship and share the gains of working well together and advancing the mission and economic and social health of the organization.

The problem with rampant outsourcing is that it leads to thinking on the part of employers and contractors that relationships are reduced to a transaction. Pay me X and I’ll perform as ordered. Stop paying me and I’m gone.

The logic is the same whether it’s one contractor or ten thousand. While it is transactional in the letter of the contract, it is not in the spirit of one.

The danger of a purely transactional mindset is that loyalty goes out the window. Loyalty from a boss to an employee and loyalty from an employee or manager to the organization.

In organizations with a strongly transactional bent you can bet that any corporate talk about integrity is a watered-down concept at best.

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